Do It Yourself Tax Software - Contacting our Support Team

Important: Our Support Team cannot provide tax advice or tax-related information. If you have a tax-related question, we recommend you speak to one of our Tax Experts by purchasing the Expert Help service.

If you’re experiencing a technical issue (like where to find a specific page in our application) or you have a question about your account (for example, you forgot your username or password), contact us with our chat bot service found by clicking the Messenger Bot button on the bottom right of the page in the tax software.