Do It Yourself Tax Software - Contacting our Support Team

Important:  Our Support Team cannot provide tax advice or tax-related information. If you have a tax-related question, we recommend you speak to one of our Tax Experts by purchasing the Expert Review service.

If you’re experiencing a technical issue (like where to find a specific page in our application) or you have a question about your account (for example, you forgot your username or password), our Support Team (1-800-HR-BLOCK / 1-800-472-5625) can help you out during the following hours:

During tax season (Feb 24 – April 30) Mon to Fri: 9 am to 9 pm EST 
Sat, Sun, and Stat holidays: 10 am to 7 pm EST
Outside of tax season (May 1 – Feb 23) Mon to Fri: 10 am to 7 pm EST