Do It Yourself Tax Software - Contacting our Support Team
Important: Our Support Team cannot provide tax advice or tax-related information. If you have a tax-related question, we recommend you speak to one of our Tax Experts by purchasing the Expert Review service.
If you’re experiencing a technical issue (like where to find a specific page in our application) or you have a question about your account (for example, you forgot your username or password), our Support Team (1-800-HR-BLOCK / 1-800-472-5625) can help you out during the following hours:
|During tax season (Feb 24 – April 30)||Mon to Fri: 9 am to 9 pm EST|
|Sat, Sun, and Stat holidays: 10 am to 7 pm EST|
|Outside of tax season (May 1 – Feb 23)||Mon to Fri: 10 am to 7 pm EST|