Error code 299

You will see the following error message in H&R Block’s 2024 tax software if you indicated on your return that you are a Canadian citizen but did not confirm if you authorize the CRA to give your information to Elections Canada:

You need to confirm if you authorize the CRA to give your information to Elections Canada because you noted you’re a Canadian citizen. [error code: 299]

 

How do I fix this?

To correct the error, select your response to the question Do you authorize the Canada Revenue Agency to share your information with Elections Canada to update the National Register of Electors?* on the Your Citizenship page.

Note: The Your Citizenship page can be found by clicking Citizenship under Get Started on the left navigation menu.