Error code 296
You will see the following error message in H&R Block’s 2024 tax software if, when entering your mailing address on the page, you entered invalid characters in the field for the apartment number:
The apartment you entered doesn't seem to be valid. The apartment number can only contain numbers, letters, spaces, ampersands (&), and slashes. [error code: 296]
How do I fix this?
To correct this error, enter your apartment number in the Apt. number field of the
page using only the following characters:- Letters
- Numbers
- Ampersands (&)
- Forward slashes
Note: The Get Started on the left navigation menu.
page can be found by clicking under