Error code 290

You will see the following error message in H&R Block’s 2024 tax software if, on the T5007: Statement of benefits page, you entered the percentage of social assistance you received in box 14 but did not enter the social assistance payments or provincial or territorial supplements amount in box 11:

Because you entered the percentage of social assistance in box 14, you need to enter the social assistance payments or provincial or territorial supplements in box 11, as shown on the T5007 slip. [error code: 290]

 

How do I fix this?

To correct this error, enter the amount shown in box 11 on the T5007 slip you received, into the T5007 page of the tax software.

Note: You can enter your T5007 slip on the Smart Search page under the Government slips tab on the left navigation menu. Type T5007 in the search field and either click the highlighted selection or press Enter to continue.