Error code 122

You’ll see the following error message in H&R Block’s 2024 tax software if you entered your taxable CPP/QPP benefit amount in box 20 of the T4A(P): Statement of Canada Pension Plan Benefits page but didn’t indicate the number of months you received CPP/QPP disability benefits during the year in box 21:

You reported taxable CPP/QPP benefits in box 20 on the T4A(P) page, so you need to report the number of months of disability in box 21, as shown on the T4A(P) slip. [error code: 122]

 

How do I fix this?

Return to the T4A(P) page in the tax software and select the number of months you received CPP/QPP disability benefits in box 21 of the page, as shown on your T4A(P) slip. If you didn't collect CPP/QPP disability benefits, enter 0 in box 21.

Note: You can enter your T4A(P) slip on the Smart Search page under the Government slips tab on the left navigation menu. Simply type T4A(P) in the search field and either click the highlighted selection or press Enter to continue.